Frequently Asked Questions
Everything you need to know about your journey to glowing skin.
When will my goPure Beauty order ship?
Most orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Are your products cruelty-free and vegan?
Yes, goPure is proud to be 100% cruelty-free. We do not test on animals, and the majority of our formulas are vegan-friendly.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your results, contact our support team for a full refund, no questions asked.
How do I know which products are right for my skin type?
Each product page includes a 'Skin Type' guide. You can also take our online Skin Quiz to receive a personalized routine tailored to your specific concerns.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping options to more countries in the near future.
Are goPure products safe to use during pregnancy?
While our ingredients are clean and non-toxic, we always recommend consulting with your physician before starting any new skincare regimen during pregnancy.