Returns & Exchanges

At goPure Beauty, we want you to love your skin and your results; if you are not completely satisfied with your purchase, we offer a 60-day money-back guarantee. Whether the product is opened or used, you can return it for a full refund or exchange within 60 days of the delivery date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and print the prepaid shipping label provided via email.

• 3.
  Pack and Ship

  Securely package your items in the original box if possible, attach the prepaid label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.